When it comes to removing spills from your Godfrey Hirst Eco+ carpet, it is recommended that you take prompt and immediate attention. The quicker you attend to it, the less likely stains will set into the fibres. We recommend following the procedures below:

Eco+ Carpet Cleaning Instructions:

1. Remove as much spill as possible immediately.

If your spill is liquid, blot it up by applying pressure with a paper towel or tissue. For solids, a blunt knife or spoon is the most effective way to get it up. For larger spills, using a wet/dry vacuum is best.

2. Use cold water only

When removing stains from Godfrey Hirst eco+ carpet, cold water is all that is needed for most spills. Apply clean water to the affected area and work from the outside of the stain towards the middle, so you don’t spread it any further. Avoid adding too much water, and use a sponge or wet/dry vac to remove excess liquid. Repeat these actions until there is no more water or discolouration. To complete the cleaning process, repeat these actions up to 4 or 5 times to remove any hidden stain in the pile.

3. Press dry

Once step two is complete, press dry with a clean cloth or paper towel.

4. Refrain from walking on the carpet until dry

The carpet shouldn’t be walked on until it is completely dry. Drying can be best achieved by placing several layers of white paper towel to the area under a weight until completely dry.

5. Complete any steps if necessary

When you think the stains are gone, they will reappear because of “wicking”. This simply means that the stain has been hidden in the pile. If this occurs, wait until the carpet is completely dry and repeat the instructions above until there are no more stains. This may need to take place over a couple of days.

6. Need more help?

It’s entirely possible that stains won’t respond to the treatment you have administered. If this is the case, you will need to get the assistance of a professional steam cleaner. The professional should continue to treat the stain until there is no sign of discolouration, or all the water is removed. Performing this action several times will have a greater chance of success.

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